Reference

How funpanalo Handles Your Personal Information

Your account data, payment details and browsing activity on funpanalo are handled with a clear set of rules — what we collect, why we collect it, and how long we keep it.

Account data securityGCash, Maya, InstaPay payment privacyYour right to access or delete dataCookie and tracking transparencyPhilippines-resident protections

Explore the Lobby Read FAQ

DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Data protection on funpanalo is built into the account flow, not bolted on afterward. Every data-handling step — from GCash deposit logging to session cookie management — follows the same internal rules. Here is how each area works in practice.

Encrypted Account Storage

Your registration details and payment references are stored with encryption at rest. Passwords are hashed and are never visible to our support team in plain text.

Cookie Controls

We use functional cookies to keep your session active and analytics cookies to improve the lobby layout. You can manage or decline non-essential cookies from the cookie banner on first visit.

Payment Data Handling

GCash, Maya and InstaPay transactions are processed through their own secure rails. We store only the transaction reference and amount — never your e-wallet login credentials or mobile PIN.

Data Retention and Deletion

Active account data is retained while your account remains open. After account closure, certain records are kept only for as long as required under applicable rules, then securely deleted.

What We Collect and Why It Matters

funpanalo Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

When you open an account on funpanalo, we collect the details you submit during registration — your name, contact number, email address and date of birth. We also record transaction data whenever you deposit or withdraw using GCash, Maya or InstaPay, including the reference number and

1
amount, but not your full e-wallet credentials or PIN. As you browse the lobby, we log standard device and session data: IP address, browser type and pages visited. This helps us keep your account secure and show the right content for your region. We do not
2
sell your personal data to third parties. We share information only with payment processors like GCash, Maya and InstaPay to complete your transactions, and with service providers who help us run the platform under strict confidentiality agreements. Retention periods vary by data type — account records
3
are held for as long as your account is active and for a period after closure as required by applicable rules. You may request a copy of your data or ask us to delete it by contacting our support team through the channels listed on this
4
page.

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct or remove your personal data, our support team handles privacy requests directly. Send your request through any of the channels below and include your registered account email so we can verify your identity before acting on the request. We aim to respond within a reasonable timeframe consistent with applicable data rules.

Live Chat Start a live chat session from the help icon in your account dashboard. Available for account-verified users with active sessions on any device.

Email Support Send a written privacy request to our support email address shown in your account settings. Include your registered name and the specific data action you are requesting.

Account Help Centre Log in, go to Account Settings, then select Privacy and Data. From there you can download a copy of your stored data or submit a deletion request directly.

Common Questions About Your Data on funpanalo

These are the questions we see most often from account holders in the Philippines about how their personal information is handled. If your question is not answered here, reach us through live chat or the Account Settings privacy panel.

We collect your name, email address, mobile number and date of birth at registration. This is the minimum we need to create and verify your account.

No. We record the transaction reference number and amount for each GCash, Maya or InstaPay transaction, but we never store your e-wallet login credentials, OTP or PIN.

Yes. Log in, go to Account Settings, then Privacy and Data, and submit a data access request. We will compile and send your data to your registered email address.

Submit a deletion request through the Account Settings privacy panel or contact support by email. After we verify your identity, we will process the request within the timeframe required by applicable rules.

We share data only with payment processors — GCash, Maya, InstaPay — to complete your transactions, and with service providers running parts of the platform, all under strict confidentiality agreements.

After account closure, we retain certain records for the period required under applicable rules and then delete them. You can ask for specifics through the support channels listed on this page.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.

InfoLegal Appfunpanalo App InfoRapid Cash Arcade

How funpanalo Handles Your Personal Information

How We Protect and Manage Your Data

Encrypted Account Storage

Cookie Controls

Payment Data Handling

Data Retention and Deletion

Reach Us About Your Privacy Rights

Common Questions About Your Data on funpanalo

01 What personal data does funpanalo collect when I register?

02 Does funpanalo store my GCash or Maya account details?

03 Can I request a copy of all the data funpanalo holds about me?

04 How do I ask funpanalo to delete my personal data?

05 Does funpanalo share my data with third parties?

06 How long does funpanalo keep my account data after I close my account?

Privacy Policy

Related pages

Related pages